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A CLEARER NEXT STEP

Let’s get you
to the right help.

Start with what you need. Your documents and system information can make the conversation easier.

My system isn’t working

Record the symptoms and any error message, then use the record when contacting your installer or warranty provider.

Prepare an issue record Saving a record does not send it to an installer or book a repair. No support response is promised by this preview.

I need my paperwork

Find your certificates, manuals and warranties. Missing something? Ask the company that installed your system for a copy.

Ask SunBru a question

I’m unsure about a quote

Check the equipment, exclusions and handover details, and prepare questions before you commit.

Check my quote

Who should I contact?

For installation progress or faults, contact your installer directly using your contract or handover paperwork. You can find listed companies’ websites in the installer directory. For equipment warranty claims, check the provider and terms in your warranty document.

SunBru’s private preview does not currently offer a staffed helpdesk or emergency response service.